Joyce Hanks is our Accounting and Human Resource Manager. She graduated from The University of Alabama with a degree in Finance. Joyce worked in the banking industry for the former First Union National Bank for 7 years. She provided customer service and lending services to clients during her time at the bank. Joyce was responsible for managing and developing staff as well as the daily operations of the banking center in her role as assistant manager. Afterwards, Joyce was the Manager of Administration for 5 years at Allegis Group, a technology staffing company. She managed the office, customer service staff, human resources, and payroll. In this role, she helped with the opening, staffing, and management of 5 new offices in the Central Florida/Melbourne area. Then, she became the Regional Manager for 10 offices in 7 states. At FusionTech Media, Joyce supports customer service, handles financial management, and maintains a healthy work environment.
STEVE LUCAS
Steve Lucas has held many successful business development and leadership roles. He began his first start-up when he was 25 and has had a 35 year career in business. Steve’s direction has lead businesses to win multiple industry awards for highly visible creative projects. Steve has helped businesses experience strong growth and high client satisfaction. Steve was awarded “Person of The Year” by the Florida Swimming Pool Association, twice. Steve has been positioned in many executive leadership roles, Chamber Board of Directors, and multiple government relation positions by industry peers. Steve helps to create efficiency both internally for the business and with the client base, resulting in a great business experience with long lasting relationships.
JODY MANN-O’BRIEN
Jody is FusionTech Media’s Director of Operations. Prior to her role as the Director of Operations, Jody’s contributions to FTM were in the positions of SEO Specialist, Search Marketing Manager, Director of Search Marketing then Director of Client Digital Marketing giving her an overall understanding of the business and operational needs. Her prior experience includes SEO, PPC, social media, and web design & development. In addition, she has a bachelor’s in Marketing from UCF. Jody has a true love for cats and enjoys writing, music, watersports, and the outdoors.
JILL BAKER
Jill Baker has 22 years of experience as a National Account Manager in the Financial Industry. She was responsible for providing assistance to clientele nationwide, focusing on the top 10% producers. Jill managed clients that had over $400,000,000 in assets. With over 20 years experience in sales, marketing, customer satisfaction, and customer retention, Jill works hard to find effective solutions to grow her clients’ business. Solving customer’s challenges with integrity and constant communication is what Jill strives for with every client.
MARIANA BERMUDEZ
Mariana is the Chief Engineer at FusionTech Media. She has used her programming, database management, and coding skills with a variety of organizations in Venezuela and Panama for the past 5 years. Mariana created new systems in HTML, CSS, PHP, MySQL, Javascript, JQuery, C #, JAVA, and SQL, utilizing responsive technologies. She enjoys spending time with her family throughout the state of Florida when she isn’t working.
DENISE LUCAS
With over 20 years in customer relations and account management experience, Denise utilizes her skills to create lasting client relationships. She was a partner in an award winning high end Construction Company that successfully sold in 2009. Denise’s passion is to meet and understand the needs of business owners. She translates this drive by taking a leading role in developing solutions to meet their needs. In her free time, she enjoys spending time with her husband of 31 years, children and 3 dogs.
JENNIFER KLAVER
Jennifer Klaver is an SEO Strategist at FusionTech Media. She has worked with Google AdWords, Google Analytics, Constant Contact, social media and basic SEO strategies. Jennifer has also worked in the customer service and photography fields. Jennifer’s experience includes working with Adobe Photoshop, Illustrator and web development. Jennifer has a Bachelor’s degree in Marketing and a Services Marketing Certificate from the University of Central Florida. Jennifer enjoys boating, scuba diving, movies, running and the beach when she isn’t working.
KEVIN CALIM
With over 15 years of customer service experience, Kevin enjoys building customer relationships that last, solving complex customer issues, and making sure he exceeds customer expectations. He graduated from the University of Central Florida with a Bachelors degree in Business Management. Outside of work, Kevin is busy with his wife, daughter, and twin boys.
MARLENE COTTO
Marlene is FusionTech Media’s Production Team Member. She helps to set up clients for success, including going over their new website with them, walking them through their analytics, and answering any questions that they may have. In previous roles, she worked in customer service and production management. Marlene enjoys working with people and helping them to succeed. She is earning her Bachelor’s degree in Psychology, with a minor in Philosophy. Marlene loves constructive thinking and building long-term relationships. Marlene likes hands-on projects and spending time with her husband and son at the beach, in her spare time.
JOYCE HANKS
JEANNE DOTSON
Jeanne is Fusion Techs Marketing Manager. Jeanne Dotson graduated from the University of South Florida with a BA in Mass Communications. She began her career working at television stations in 1994, then in 2000 she started focusing specifically on Digital Marketing. She has worked for a variety of media companies and digital marketing agencies over her career. Jeanne loves the way digital marketing is constantly changing and evolving. Being creative is what makes working in Marketing so fulfilling.
